In brief…

I work as an independent facilitator helping organisations, groups and teams to make the changes they need to make – particularly when conflict plays a part. I am an accredited workplace mediator working as an impartial third party with people who need to negotiate with each other but are finding it difficult. And I provide coaching for individual managers who want a safe space in which to explore the challenges they face.

I’m a facilitator

I work in ways that make it more likely that a group of people working together will achieve the outcome they want. I take care of the process – so that everyone else can work on the issues. Being independent is a great asset – I don’t have a vested interest in a particular outcome. I do however have a lot of experience of what helps groups to work well and I can share that with the group both in planning events and in carrying them out.  My particular strengths lie in enabling people to use conflict constructively.

I’m a workplace mediator

I help people who have a dispute or disagreement at work to improve their relationship and to negotiate. I join the people in dispute as an impartial third party who doesn’t make any judgements about who’s in the right or who’s in the wrong. And I make sure that the outcome of the process remains firmly in the hands of the people who are in conflict. I enable people to focus on the future and to resolve issues from the past.

I’m a coach

I work one-to-one with people who have responsibility for managing others, providing them with an opportunity to reflect on their practice and to develop it so they become even more effective. I work in ways that enable each manager to find her or his own way forward – to develop their own strategy for handling the challenges they face in their job.

You may like to know that I am a member of the Civil Mediation Council; an accredited mediator with the Centre for Effective Dispute Resolution (CEDR) and with ADR Group; and a chartered member of the Chartered Institute of Personnel and Development (MCIPD).  I am also Director of Mediation at Work (www.mediationatwork.co.uk), an independent provider of workplace mediation services since 2000.